Privacy Policy

1. Introduction

Welcome to EasyStay ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our apartment rental platform.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Full name and contact information (email address, phone number)
• Account credentials (email, password)
• Payment information (processed securely through third-party payment processors)
• Identity verification documents (for account approval)
• Booking and reservation details
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and manage your bookings and reservations
• Verify your identity and approve your account
• Send you important updates about your bookings
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Property Owners: We share necessary booking information with property owners to facilitate your stay
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, your information may be transferred

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure password hashing (bcrypt with salt rounds)
• Regular security audits and updates
• Access controls and authentication mechanisms
• Secure payment processing through trusted providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent for data processing (where applicable)
• Request data portability

To exercise these rights, please contact us at support@easy4u.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: